Instant Answer
Callra answers every inbound call on the first ring — no hold music, no voicemail. Automated phone ordering means a restaurant never misses a call during rush, after close, or when staff are slammed.
First-ring pickup · 0 missed calls
Restaurant Phone Order AIAnswer Every Restaurant Call,
Answer Every Restaurant Call,
Complete Every Order
The restaurant call answering AI that picks up every inbound call, takes the full order, and writes it back to your POS — in under three seconds, 24/7.
Callra AI is the unified AI front-of-house platform that answers every call your restaurant receives, captures the full order including payment, and writes it back to your POS in under three seconds — 24/7, in English and Spanish with natural code-switching. Built on best-in-class speech and language models, with native Clover and Square integration.
SLIVE
Inbound · +1 918
00:38 · AI active · EN
“Hi, I’d like a large pepperoni and a Caesar for pickup at 7.”
“Got it — one large pepperoni, one Caesar, pickup 7:00. That’s $24.18. Card on file?”
POS · TICKET QUEUE+ NEW · 2.7s
#01421× Large Pepperoni
1× Caesar Salad
Pickup 7:00 · Paid$24.18
The cost of a ringing phone
Restaurant Calls Go Unanswered
During the dinner rush, when your line cook calls in sick, or after close — the phone keeps ringing and nobody can pick it up. Every missed call is a missed order.
Every restaurant owner knows the feeling: the phone rings during the Friday rush and there is nobody free to answer it. Whether it’s a line cook calling in sick, a dinner rush that swamps the front of house, or the hours after close — a call that goes unanswered is an order that never happens. It doesn’t show up as a refund or a complaint. It just walks to whichever competitor picked up.
The usual fixes do not hold up. Hiring another host to cover the phones adds ongoing labor cost. Voicemail loses the order outright. A per-minute answering service can get expensive at exactly the moment call volume spikes. The missed restaurant calls solution operators actually need answers every call, takes the full order accurately, and scales with demand instead of against it.
Download the ROI Calculator →See what unanswered calls cost your locations each month.
How it works
How Callra Phone AI Works
Phone AI restaurant ordering in three steps — from a ringing phone to a paid ticket in your POS, in under three seconds.
Callra answers the call
Every inbound call is answered on the first ring, 24/7, greeted with your restaurant name in English or Spanish. No hold music, no voicemail, no missed calls — the AI routes and answers before a guest ever hangs up.
It captures the full order and sends a secure pay link
Natural language AI takes the complete order — add-ons, substitutions, combos, allergy requests, sold-out items — then confirms it back to the caller and sends an SMS with a secure hosted checkout link. Card details are never entered during the call. If its NLP confidence score drops below threshold, the call escalates to a human with a live transcript.
It writes the order back to your POS
The completed order writes directly to your Clover or Square ticket queue in under three seconds under normal network conditions. No middleware, no re-keying — the kitchen sees the ticket as if a staff member typed it in.
Under the hood: speech is transcribed in real time, parsed against your live menu, and scored for confidence on every turn. Median POS write-back latency holds under three seconds under normal network conditions. See how Callra integrates with Square and Clover.
Capabilities
Key Features
Everything an operator needs to turn a ringing phone into a paid ticket — built into one AI agent.
Full Order Capture
Natural language AI takes the complete order — add-ons, substitutions, variants, allergen notes, sold-out items, scheduled orders — and reads it back to confirm. Mid-call edits and cancellations are supported for pickup, dine-in, and delivery orders.
Full order capture · pickup, dine-in, delivery
POS Write-Back
Completed orders write directly to your Clover or Square ticket queue in under three seconds — no middleware, no re-keying. The kitchen sees the ticket exactly as if staff entered it.
<3s write-back
Payment Capture
Order confirmation, status updates, and a secure hosted checkout link are sent by SMS — card details are never entered during the call. Payments are processed by PCI-DSS-compliant providers (Stripe, Converge/Elavon, Clover, Square), with saved-card reuse and pay-to-confirm supported.
Hosted checkout · PCI-compliant processors
24/7 Availability
The line is open every hour of every day, with unbounded concurrency. The call quality at 11am on a Tuesday is the call quality at 7pm on a Saturday — peak volume never sends a caller to voicemail.
Always on · unbounded concurrency
Multi-Language
A native Spanish agent with code-switching handles bilingual callers at the same accuracy and order completion as English. Callra also supports French, German, Italian, Portuguese, Dutch, Hindi, Japanese, Russian, Arabic, Norwegian, and Urdu.
English + Spanish, plus 11 more languages
Integrations
Seamless POS Integration
Native connections to the systems your kitchen already runs on — no middleware, no third-party API layer.
Callra Phone AI integrates natively with Clover and Square. Native integration means there is no middleware sitting between Callra and your point of sale — completed orders write straight into your POS ticket queue in real time, the same way a staff member would key them in. Compare that with a middleware approach, where a third-party layer relays the order and adds latency, failure points, and another vendor to your stack. Median write-back holds under three seconds under normal network conditions. See how Callra integrates with Square and Clover.
Trust & security
Compliance & Security
Phone orders touch payment data and recorded calls. Here’s exactly how Callra handles both.
PCI-Compliant Processors
Stripe, Converge, Clover, Square
No Card Storage
Callra never stores raw card numbers
TCPA
Recording disclosure on every call
CCPA
You own your data — we don’t sell it
Payments are processed by PCI-DSS-compliant providers — Stripe, Converge/Elavon, Clover, and Square. Card details are entered through a secure hosted checkout link, never spoken or entered during the call, and Callra never stores raw card numbers on its own servers. Learn more about our security practices, or contact sales with questions about a specific payment processor.
Callra complies with TCPA. Outbound confirmation calls include a recording disclosure. Every recorded call opens with “This call may be recorded for order accuracy and quality assurance purposes.” Recording and consent behavior is configurable per state, including the 12 states that require two-party consent — CA, CT, FL, IL, MD, MA, MI, MT, NH, OR, PA, WA. CCPA data-subject rights are honoured via the privacy policy. Callra is U.S.-based, and you own your data — we don’t sell it.
Pricing
Pricing
Simple monthly plans with included minutes — start with a trial, no long guesswork.
CALLRA · USAGE-BASED PLANS
Callra is billed on a monthly plan that includes a set number of minutes, metered in six-second increments. Calls beyond your included minutes are billed at a per-minute overage rate. Start with a trial to see it on your own lines before committing.
see our full pricing →GET A QUOTE
Pricing depends on call volume and number of locations. Book a live demo and we will walk through plan sizing and current rates for your restaurant.
See a Live Demo →Payments processed by PCI-compliant providers · Trial available
FAQ
Frequently Asked Questions
Straight answers about how Callra Phone AI works, what it integrates with, and how it stays compliant.
Callra Phone AI answers your restaurant's inbound calls using natural language AI. It greets callers with your restaurant name, takes the full order including add-ons and substitutions, processes payment, and writes the order directly to your POS system — all in under three seconds, 24 hours a day, 7 days a week. If the AI confidence score drops below threshold, the call is immediately escalated to a human.
Callra Phone AI integrates natively with Clover and Square, including menu import and order forwarding. Native integration means there is no middleware or third-party API layer — orders write directly to your POS ticket queue in real time. Contact sales to confirm your POS system is supported before signing up.
Payments are processed by PCI-DSS-compliant providers — Stripe, Converge/Elavon, Clover, and Square. Card details are entered through a secure hosted checkout link and are never spoken or entered during the call itself; Callra never stores raw card numbers on its own servers. Contact sales with questions about a specific payment processor.
Callra Phone AI is priced on a usage-based monthly plan that includes a set number of minutes, metered in six-second increments, with a per-minute overage rate for usage beyond your plan. A trial is available so you can see it on your own lines before committing. Visit our pricing page or contact sales for current rates.
Yes. Callra Phone AI handles complex orders including item add-ons, substitutions, variants, allergen notes, sold-out items, and scheduled orders, and supports mid-call edits and cancellations. The AI confirms the full order back to the caller, giving customers a chance to correct any misunderstandings.
Callra Phone AI is optimised for restaurants that take phone orders: pizza chains, fast casual, QSR, and multi-location independents. It works best for restaurants receiving 50 or more inbound calls per day. Contact sales to determine the best fit for your concept.
If the AI's confidence score drops below the configured threshold — typically triggered by heavy background noise, an unusual order, or an unrecognised menu item — the call is immediately and seamlessly escalated to a human team member. The transition is smooth: the human receives a real-time transcript of the conversation so far, eliminating the need for the caller to repeat themselves.
Yes. Callra complies with the Telephone Consumer Protection Act (TCPA). All calls where recording is active include an automated disclosure at the start: 'This call may be recorded for order accuracy and quality assurance purposes.' For the 12 US states that require two-party consent, the disclosure is mandatory before any recording begins. Callra's legal team reviews TCPA compliance requirements quarterly.
Ready to answer every call?
See Callra Phone AI take a live order and write it to your POS in under three seconds. Book a 15-minute call to see it live and get pricing for your restaurant.
Callra is an early-stage product; results will vary by restaurant.